Frequently Asked Questions about Fleet Assure Group Ltd
Here you’ll find answers to common questions regarding our fleet management, on-site vehicle repairs & maintenance, consultancy, marketing & advertising services.
Some of the questions listed here may also help your business fleet needs, from improving efficiency and compliance to reducing downtime and running costs.

Frequently Asked Questions
How do i schedule maintenance for fleet vehicles?
You can contact us by phone, email or – if you’re on one of our fleet management packages, raise a defect through the app. Depending on your service level, we may also proactively schedule maintenance for you. If we have your mileage data, we’ll notify you when your vehicle is due for servicing, helping you stay compliant and avoid unnecessary downtime.
What are the benefits of fleet tracking?
Fleet tracking (telematics) gives you real-time visibility of your vehicles, helps reduce fuel costs, improves driver accountability and enhances security. It also helps with route planning and ensures compliance with driving hours and maintenance schedules.
How can i reduce fleet fuel costs?
Trackers can identify fuel wasting habits like harsh acceleration or idling. Optmised route planning, regular maintenace, tyre pressure checks and driver training also help reduce fuel usage significantly. We can help you implement these strategies.
How do i stay compliant with fleet regulations?
Compliance involves ensuring your vehicles are roadworthy, MOT’d, insured, taxed and serviced on time. You also need to manage driver licenses, working hours and inspections. We handle all the compliance tasks and provide reporting, so you can stay focused on your business.
What are the key performance indicators (KPIs) for fleet management?
Common KPIs include fuel efficiency, vehicle uptime/downtime, cost per mile, maintenance frequency, driver behaviour scores and accident rates. We help track and improve all key metrics using smart technology and proactive support.
What happens if one of our vehicles breaks down?
With Fleet Assure, you can be covered 24/7. We provide rapid roadside assisttance or mobile repairs to get your vehicle back on the road. If repairs can’t be completed on-site, we help with recvery and workshop repairs – all managed though one point of contact.
Do you offer onsite servicing for fleet compliance?
Yes. We handle service checks, brake inspections, lights, tyres, fluid levels and even MOT preparation – all from your location. Depending on the service agreed, we can also keep digital records to support your compliance.
Will you provide a report after the repairs or service?
Definitely. After every onsite repair or inspection, we provide clear documentation, including photos and technician notes – ideal for fleet management and record keeping.
Is onsite repairs more cost-effective?
It can be. You save fuel, recovery and lost productivity. Plus, our proactive approach often prevents small issues from becoming costly breakdowns.
What services can you do onsite?
Our onsite team handles: Diagnostics and fault finding, battery replacements, minor and major repairs, brake and suspension work, tyre replacement and puncture repair, routine servicing and inspections, MOT prep and compliance checks – ask us about our vehicle health checks.
Do you offer help with fleet telematics and tracking?
Abs0lutely. We guide you in choosing and implementing the right telematics and camera systems. We can also analyse your vehicle data to improve driver behaviour, fuel efficiency and route planning.
When should I consider replacing my fleet vehicles?
Our consultants analyse data, running costs and downtime to recommend when to replace or upgrade vehicles. We help you make informed decisions based on cost efficiency, not guesswork.
Are you able to advise on switching to electric or hybrid vehicles?
Yes. We offer EV readiness assessments and can support your transition to a greener fleet, including charging infrastructure planning and vehicle suitability analysis.
Do you provide written reports or fleet audits?
Yes. All consultancy is backed up by clear reports, action plans and ongoing support. You’ll get insights you can act on immediately.