When a fleet vehicle breaks down, it can bring your whole operation to a standstill. Delaying deliveries, upsetting customers and costing you time and money.
1. Ensure Driver Safety First
• Move the vehicle to a safe location if possible.
• Turn on hazard lights and use cones or warning triangles.
• Keep the driver calm and out of harms way.
2. Contact A Trusted Breakdown Provider
• You need fast, reliable and professional help
• At Fleet Assure Group Ltd, we provide 24/7 roadside assistance, mobile repairs and nationwide support to get your vehicle moving again.
3. Keep Your Team Informs
• Let your transport manager or operations lead know what’s happened.
• Communicate delays or changed to customers if needed.
4. Log The Incident For Your Records
• Record the location, time, issue & response time. This helps track performance, reduce downtime and improve future planning.
5. Get The Vehicle Repaired Or Recovered
• Our team can often repair minor issues on the spot.
• For more complex faults, we’ll arrange recovery and workshop repair, keeping you updated throughout.
At Fleet Assure Group Ltd, we know downtime isn’t just frustrating – it’s expensive. That’s why our team is ready around the clock to support your fleet with:
✅24/7 roadside breakdown support, whether it’s a flat tyre, sensor fault or something more serious – we’re there.
✅Onsite repairs, our mobile technicians come to you, reducing disruption and getting vehicles back on the road. If we are unable to attend personally, we will get one of our approved technicians to you, this will be organised and updates provided by us throughout the process.
✅Tyre management and supply, from punctures to full replacements, we manage the whole process you don’t have to.
✅Dedicated account management, a real person you can call, who knows your fleet and keeps things running smoothly. Fleet Assure Group Ltd is your trusted partner for fleet support that just works.
At Fleet Assure we’re more than just a number to call. We become part of the team – giving you:
• A dedicated account manager
• Full fleet oversight
• Proactive maintenance scheduling
• And peace of mind that your operation won’t grind to a halt
Need help now or want to discuss a fleet support package? Contact us here or call 01480 589385.

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